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Change will be most effective when it brings together the ethos of general practice with the customer focus and responsiveness of the commercial sector, according to Paul Husselbee and Simon Bourne in HSJ.
Pet superstore chief Nick Wood says GPs should learn from the partnerships that have rebranded the UK’s vet practices as seven day a week retail players. Daloni Carlisle reports in the tenth article in GE Healthcare Finnamore's series about delivering lasting change within the NHS.
Years of critical reviews have failed to bring about the required changes in child and adolescent mental healthcare services. Establishing a good case for improvement is important to move beyond just analysing the problems, argues Karen Smith in HSJ.